FAQ
How do we contact you?
Call us direct at: 414-807-7965
Or send us an email: ridealive@sbcglobal.net
Regular mail: 1911 S. Allis St Milwaukee, WI 53207
What do I need to do to pass this class?
You must attend the entire course, have fun and participate. You must come to class with all the required safety gear (Please see “What do I need to bring to class?” ) and have completed the MSF online E-Course. The riding skills evaluation includes: cornering, quick stops, limited space maneuvers, and swerving.
Do we get a lunch break?
Lunch breaks are given for classes lasting all day. Lunch is not provided for you. You may bring snacks and beverages. Periodic breaks are given throughout all classes.
I already know how to ride, can I just take the test?
No. State law requires that the full course must be completed prior to testing, and it’s very likely that you may learn something in the process. If you have a motorcycle and already know how to ride then consider a Basic Rider Course 2 (BRC2) instead.
What if I need to reschedule?
Contact us as soon as possible if you need to reschedule. You may reschedule your ORIGINAL class for no charge ONE time if it is 10 days or more before the class start date. If you have already rescheduled your class and need to move the date again or are less than 10 days before your scheduled class date the following fees will apply.
4-9 days before your class date $125.00
3 days or less: $175.00
If you decide to cancel your class completely the following fees will apply.
15 days or more from your start date: $15.00
10 to 14 days before your start date: $50.00
4 to 9 days before your start date: $125.00
3 days or less before your start date: NO REFUND
Do I get my license from you?
No. You will receive a waiver from us upon successful completion of the class that exempts you from taking the road test at the DMV. You are still required to take the computer-based learner’s permit test at the DMV to complete the licensing process, if you haven’t already done so.
What about weather?
Riding will continue rain or shine. We do ride in the rain and someday you will too, maybe even in your class. Range exercises will be suspended only during periods of heavy rains, high winds, snow, or lightening. Rain suits are not provided. Please be prepared with weather proof outerwear, if necessary.
Can I use a scooter or trike for motorcycle class?
No, scooters and trikes cannot be in the same class with motorcycles.
Do I need my learner’s permit before class begins?
No, you do not need your learner’s permit to take the Basic Rider Course (BRC).
Yes, you DO NEED your learner’s permit if you are in the Basic Rider Course 2 (BRC2). Please see the other requirements for taking the BRC2 under the COURSES tab.
Do I need my own motorcycle?
No, motorcycles are provided for you in the Basic Rider Course. However, if you own your own motorcycle and wish to use your own, you may do so after providing proof of insurance and registration.
Yes, if you are taking the Basic Rider Course 2 (BRC2) you must BRING YOUR OWN MOTORCYCLE. Please see the other requirements for BRC2 under the COURSES tab.
What do I need to bring to the class?
Appropriate riding gear is required for participation in the range exercises. You will need bring the following riding gear to be able to participate in any and all motorcycle interaction.
- DOT approved helmet
- Full fingered gloves
- Boots that COVER THE ANKLE FULLY. Running shoes, loafers, moccasins and similar footwear is NOT permitted. Please make sure your footwear is at least 2″ above the small round bones on either side of your ankle.
- Long sleeve shirt or jacket
- Ankle length non-flare pants without holes. Nylon, spandex, and sweatpants are NOT permitted.
- Eye protection if your helmet does not have a face shield ( prescription glasses or sunglasses are sufficient)
This gear is mandatory by rules set forth from Ride Alive Motorcycle Academy LLC, Motorcycle Safety Foundation and Wisconsin Motorcycle Safety Program. You cannot participate in any range exercises without the required safety gear. If your skin is exposed, you will be not be allowed to participate in the course and may be subject to a Reschedule Fee.
Please remember to bring your MSF E-Course certificate if you are in the Basic Rider Course (BRC) or the Basic Rider Course 2 (BRC2). If you need to take the E-Course please click here.